FREE ISO 9001 Quality Management Systems Associate Answers

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100% FREE ISO 9001 Quality Management Systems Associate™
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The Skills You’ll Learn:

Chapter 1. Why Does ISO 9001 Matter?
Chapter 2. The Problems That ISO 9001 Certification Solves
Chapter 3. How ISO 9001 Certification Benefits Your Career and Company
Chapter 4. ISO 9001 Step-By-Step Implementation Guide
Chapter 5. Benefits of ISO 9001:2015 Quality Management Systems Certified Business™
Chapter 6. ISO 9001 Quality Management Systems Framework
Chapter 7. Scope
Chapter 8. Normative References & Terms and Definitions
Chapter 9. Context of the Organization
Chapter 10. Leadership
Chapter 11. Planning
Chapter 12. Support
Chapter 13. Operation
Chapter 14. Performance Evaluation
Chapter 15. Improvement
Chapter 16. ISO 9001 – Roles And Responsibility In Organizations
Chapter 17. Why Understanding Roles is Critical to the Quality Management Program?
Chapter 18. Five Typical Roles and Responsibilities
BONUS Chapter 1. Become A Bit Better Than You, Everyday.
BONUS Chapter 2. Next Steps For The Pursuit Of Growth.

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FREE ISO 9001 Quality Management Systems Associate Answers

Question 1)
What is a benefit of an ISO 9001 certification for your Company and career?

  • Your Company’s credibility will grow, and your customers will have a better perception of your Company.
  • Delivering quality products and services on time will increase customer satisfaction.
  • ISO 9001 leads to quality products and services and improves production and service provision, with less rework and lower costs.
  • All the choices above.

Question 2)
What should be the main focus of ISO 9001?

  • Permissions
  • Recommendations
  • System Capabilities
  • Client Requirements

Question 3)
According to ISO guidelines, persons who direct and control an organization at the highest level are called.

  • Top Management
  • Quality Manager
  • Quality Director
  • Management Representative

Question 4)
What is included in the communication with customers in the ISO 9001 Operation chapter?

  • Handling inquires, contracts, or orders, including changes.
  • Providing information relating to products and services.
  • Obtaining customer feedback relating to products and services.
  • All the choices above.

Question 5)
What is NOT a step that is required during the implementation and preparations for the ISO certification?

  • Identify sales lead generation process.
  • Convincing the management that ISO 9001 is a good idea.
  • Training the employees on what ISO 9001 is so that they know why you are doing this.
  • Management must review specified data from the activities of the QMS to ensure that the processes have adequate resources to be effective and improve.

Question 6)
What is a benefit of the ISO 9001 Quality Management System?

  • Meet the necessary statutory and regulatory requirements.
  • Identify and address the risks associated with your organization.
  • It will enable you to state your objectives and identify new business opportunities.
  • All the choices above.

Question 7)
Who is the first hand responsible for reviewing the quality management system at planned intervals to ensure its continuing suitability, effectiveness, adequacy, and alignment with the organization’s strategic direction?

  • The auditor
  • The top management
  • The external auditor
  • The employees within the organization

Question 8)
What is the benefit of an organization adopting a quality management system?

  • Facilities opportunities to enhance customer satisfaction.
  • Addresses risks and opportunities to enhance customer satisfaction.
  • Improves the organization’s overall performance and provides a sound basis for sustainable development initiatives.
  • All the choices above.

Question 9)
What is included when an ISO 9001 Company determines the processes needed for the quality management systems and their applications throughout the QMS?

  • Assigning the responsibilities and authorities for these processes.
  • Determining the inputs required and the outputs expected from these processes.
  • Evaluating these processes and implementing any changes needed to ensure that these processes achieve their intended results.
  • All the choices above.

Question 10)
Which one of the following is NOT an essential element common to most audit program manuals?

  • Scope.
  • Objectives.
  • Subjects to be audited.
  • Names of qualified auditors.

Question 11)
What is the latest version of ISO 9001 Standard that defines the requirements for a Quality Management System?

  • 2011
  • 2016
  • 2019
  • 2015

Question 12)
When planning the quality management system, organizations shall consider the issues and requirements and determine the risks and opportunities that need to be addressed to;

  • Achieve improvement.
  • Enhance the desirable effects.
  • Ensuring that the quality management systems achieve their intended results.
  • All the choices above.

Question 13)
Which is NOT part of the Quality Management System Principles?

  • Customer Focus
  • Process Approach
  • Improvement
  • Safety and Quality

Question 14)
What is the task of the top management concerning leadership and commitment?

  • Focus on enhancing customer satisfaction.
  • Commitment to continual improvement of the quality management system.
  • Ensuring that the responsibilities and authorities for relevant roles are assigned.
  • All the choices above.

Question 15)
Which resource must an ISO 9001 company provide to establish, implement and improve the quality management system?

  • Infrastructure (environment necessary for the operation of its processes and to achieve conformity of products and services)
  • People (persons needed for the effective implementation of its quality management system and the operation and control of its processes)
  • Organizational Knowledge (knowledge necessary for the operation of its processes and to achieve conformity of products and services)
  • All the choices above

Question 16)
Why is an audit beneficial?

  • It keeps the quality management system functioning and accurate.
  • It ensures that staff continues to use the processes developed for ISO certification.
  • It gives the organization a picture of how well the quality management system is currently working.
  • All the choices above.

Question 17)
When creating and updating a documented information, what should NOT the ISO 9001 Company ensure?

  • Fees for those documentations
  • Format (language, graphics, software version)
  • Review and approval for suitability and adequacy
  • Identification and description (title, date, author, or reference number)

Question 18)
How should an ISO 9001 Company deal with nonconforming outputs?

  • Correction.
  • Informing the customer.
  • Segregation, containment, return, or suspension of the provision of products and services.
  • All the choices above.

Question 19)
An ISO Company analyzes and evaluates appropriate data and information arising from monitoring and measurement. Which one of the following choices is NOT among this data and information?

  • The degree of customer satisfaction.
  • The performance of the Top Management.
  • The performance and effectiveness of the quality management system.
  • The need for improvements to the quality management system.

Question 20)
Following are the actions required when the requirements for products and services are changed. Find the FALSE statement.

  • The change of the requirements should not be permitted.
  • Ensure that relevant documented information is modified.
  • The relevant persons are made aware of the changed requirements.
  • None of the choices above.

Question 21)
In determining the stages and controls for design and development planning, which one of the following choices is NOT considered by an ISO 9001 Company?

  • Nature, duration, and complexity of the design and development activities.
  • Responsibilities and authorities involved in the design and development process.
  • Customers and users should not be involved in the design and development process.
  • The documented information needed to demonstrate that design and development requirements have been met.

Question 22)
When changes made during the design and development of products and services, an ISO 9001 Company should retain documented information on?

  • The results of reviews.
  • The authorization of the changes.
  • The actions are taken to prevent adverse impacts.
  • All the choices above.

Question 23)
Which statement regarding Management Review is FALSE?

  • The reviews are performed at planned intervals.
  • Top Management reviews an ISO 9001 Company`s quality management system.
  • Only the Quality Director reviews an ISO 9001 Company`s quality management system.
  • The review ensures the effectiveness and alignment, suitability, and adequacy of the QMS with an ISO 9001 Company’s strategic direction.

Question 24)
Within Improvement section of the ISO 9001 standard, what examples of improvement are provided concerning improving and implementing any necessary actions to meet customer requirements and enhance customer satisfaction?

  • Continual improvement, enhanced customer service, re-organisation, and risk analysis.
  • Enhanced management processes, review of customer satisfaction, react to nonconformity, and implementation.
  • Correction, corrective action, continual improvement, breakthrough change, innovation, and re-organisation.
  • Correction, corrective action, ongoing improvement, documentation review, risk analysis, and continual review of the quality management system.

Question 25)
The non-fulfillment of a specified requirement is called a:

  • Concession
  • Nonconformity
  • Corrective action
  • None of the above

Question 26)
What should the Company do if a nonconformity occurs?

  • Reviews the effectiveness of any corrective action taken.
  • Taking action to control and correct it.
  • Making changes to the quality management system, if necessary.
  • All the choices above.

Question 27)
Which role does NOT belong to the five typical role types in the quality program?

  • Quality Management Systems Associate.
  • Quality Management Systems Lead Implementor.
  • Quality Management Systems Lead Auditor.
  • Quality Management Systems External Auditor.

Question 28)
What is the duty of a Quality Management Systems Lead Auditor?

  • Reporting results to management.
  • Creating an annual audit plan.
  • Independent from the Quality Management System.
  • All the choices above.

Question 29)
What is NOT a duty of the Quality Management Systems Quality Manager?

  • Lead a team of Quality engineers, inspectors, auditors, analysts, and technicians.
  • Conduct periodic management review meetings.
  • Implementing the underlying principles concerning Organizational Context, Leadership, Process Approach, and risk-based thinking.
  • Oversee inspection (examination) of incoming materials, ensuring that they meet requirements.

Question 30)
Awareness: The organization should ensure that the persons doing work under the organization’s control are aware of?

  • Vision
  • Mission
  • Core Values
  • Quality Policy

 

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