Hello Friends in this article i am gone to share WhatsApp Business Platform for Developers Week 1 | Graded Quiz: The WhatsApp Business Platform Quiz Answers with you.
Graded Quiz: The WhatsApp Business Platform Quiz Answers
Question 1)
The WhatsApp Business Platform can help businesses manage multiple conversations with customers and provide helpful information…
- At scale
- At no cost
- Only during business hours
- While removing human interaction
Question 2)
True or false: To take advantage of the WhatsApp Business Platform, a business needs to have a development team.
- True
- False
Question 3)
There are four steps to set up the WhatsApp Business Platform. Which of the following is the correct order of steps?
- Call the “send message” APIs, receive confirmation, register an app, onboard a business
- Register as a user, onboard customers, call the “receive message” APIs, send messages
- Register as a developer, onboard a business, call the “send message” APIs, receive messages
- Register as a developer, onboard a business, receive messages, call the “send message” APIs
Question 4)
What triggers a webhook message?
- A developer
- A user
- An event
- A business owner
Question 5)
Which of the following are useful ways to use the WhatsApp Business Platform for marketing? (Choose all that apply)
- Send ads to customers who haven’t opted in
- Click to message ads
- Re-engage existing customers
- Acquire contact information for new customers
Question 6)
True or false: The WhatsApp Business Platform can be integrated with customer relationship management systems.
- True
- False
Question 7)
What is something a business should do when using chatbots on the WhatsApp Business Platform?
- Test, train, and improve them
- Turn them off outside of regular business hours
- Only use them at first and phase them out over time
- Use them for all customer service tasks so agents can focus on sales
Question 8)
What is one reason a company might want to use the agent chat interface on the WhatsApp Business Platform?
- This interface enables you to answer questions people ask with an automated bot,
- It allows for multiple agents to view and interact with incoming and outgoing messages.
- It can let the company notify people of promotions that may appeal to them based on their previous purchases.
Question 9)
True or false: When using the WhatsApp Business Platform and Cloud API, businesses pay a fee for server hosting costs.
- True
- False